Support software, built right

We're building Tuki because small teams deserve powerful tools without enterprise complexity or per-agent pricing traps.

Why we're building this

We've used the big helpdesk tools. Zendesk, Freshdesk, Intercom, Help Scout. They're fine for enterprise teams with dedicated admins and unlimited budgets.

But for small teams? They're overcomplicated, overpriced, and feel like they were designed for a different era. Per-agent pricing means every new hire is a budget conversation. Features are buried in menus. The UI feels like it was last updated in 2015.

Support software should work the way small teams actually work — collaboratively, across multiple channels, without needing a training course to get started.

That's why we're building Tuki. A helpdesk that's powerful enough for real work, simple enough to actually enjoy using, and priced fairly so you can grow your team without dreading the invoice.

What we believe

Simple until it needs to be powerful

Start with what you need, grow into advanced features as your team scales.

Pricing that doesn't punish growth

Adding team members should be exciting, not a budget discussion.

Built on boring, reliable technology

No bleeding-edge experiments. Just proven tools that work.

Support software should be pleasant to use

Your team spends all day in this tool. It should feel good.

Get in touch

Questions, feedback, or just want to say hi? We'd love to hear from you.

[email protected]

Ready to ditch per-agent pricing?

Join the waitlist and be the first to try Tuki when we launch.

Join the Waitlist